Getting Support on CSD3

The University of Cambridge provides support for users on CSD3 and can be contacted via email at support@hpc.cam.ac.uk. This will open a ticket with the support team.

To help us help you, please provide as much information as possible in your ticket. At a minimum, please include:

• Your name
• Your account/PI
• your job submission script
• the working directories or paths you are using (e.g. /rds/user/$USER/hpc-work/foo/bar/), and
• as much detail as possible on what you are working on, what you have tried, and error messages you receive.