# Getting Support on CSD3¶

The University of Cambridge provides support for users on CSD3 and can be contacted via email at support@hpc.cam.ac.uk. This will open a ticket with the support team.

To help us help you, please provide as much information as possible in your ticket. At a minimum, please include:

• the working directories or paths you are using (e.g. /rds/user/\$USER/hpc-work/foo/bar/), and