Usage Quotas

Quota Type


File quota

100,000 files per TiB


Firstly, please ensure that any self-administered machines (e.g. workstations, laptops or servers) which you use to connect to UIS services are fully up to date with respect to operating system updates, antivirus and antispyware software. For more information (including links to free antivirus software) please visit the University Information Service’s IT Support page.

On connecting for the first time via the SSH gateways you will be asked to accept the RCS service public key. The correct fingerprint of this key will be reported as one of the following values:




If you see a different fingerprint at this stage, please CANCEL and contact as soon as possible.

Your Password

The RCS uses the UIS Password in common with other central UIS services such as Raven and Desktop Services. Visit this page for more information.


If the UIS Password does not appear to work, please visit the UIS Password Management page and change your password. This will propagate your UIS Password to our systems (it is permissible to change the password to itself provided the strength indicator shows GREEN).

Planned Maintenance

Any planned maintenance will be advertised in advance. Every reasonable effort will be made to maintain uninterrupted service otherwise.

Directory Permissions

Your project data storage directory on RCS will have UNIX permissions set such that only you and the other nominated members of your RCS project will be able to access it.


The RCS support team will use email to advise the user base of impending events such as planned maintenance periods, or emergencies affecting service. This is done using the University list server and by default all users are added to the list This is a moderated list and although you may opt out of this if you wish, we would prefer you did not.


For news, current system status and documentation please visit the Research Cold Store Homepage

Please get in touch if any of the preceding details need explanation or clarification.