Preparing Your Phone for Two Factor Authentication

Securing Your Phone

Information on securing your device is in the SRCPS User security Policy. Please ensure this has been read and understood this before proceeding with configuring two factor authentication access.

Installing a Two Factor Authentication Application

An application is needed to generate the one time login tokens which enable access to the SRCPS.

We support several mobile applications for both Android and iPhone:

Application

iPhone

Android

FreeOTP

Yes

Yes

Google Authenticator

Yes

Yes

Microsoft Authenticator

Yes

Yes

Retrieving Your Token

Prerequisites

  • SRCP access granted

  • A mobile phone with a Two Factor token management token installed.

Adding a Token to a Mobile Phone

The user will be presented with a login page which looks similar to the image below. Here the user will enter their Raven credentials to proceed.

Login Page

If this is the first time an user has attempted to in they will be presented with a prompt to configure Two Factor Authentication. It will look similar to the below image.

2fa Prompt

An Example 2FA Configuration prompt.

The page has a barcode on it, which may be scanned by a Two Factor Auth management application.

Recovering from a lost token or device

If you have lost your mobile device or token, please submit a support request to the SRCPS helpdesk where we will verify your identity before proceeding to reset your TOTP.