Requesting Access Process¶
This section describes how a new user requests access through SRCP Request User Access form, and is added to an SRCP Platform.
Although SRCPS is a generally advertised service, there is no general/free version of the service therefore it is expected that users will already know whether they should have access, or are entitled to, access to a particular part of the SRCPS and this process is not for speculative requests.
To gain access to an SRCP Platform a new user has to read and accept policies governing the service by completing the SRCP Request User Access. Using a Raven authenticated session they need to identify the Platform’s and after submitting an access request the SRCP Authorised Role will be contacted via email to confirm the application. Only then the user is added to the platform.
To remove a user from a platform, please send an email to firstname.lastname@example.org requesting for the user to be removed from the platform, stating the username and Platform ID. The service desk agent will confirm that the person making the request is a platform manager for the platform in question and then remove them from the platform users group, as well as check and terminate any active sessions.